Frequently Asked Questions
Do we need to book online or can we just show up?
Our garden is by appointment only. You can book your flower experience on our website.
For short-notice requests, we are happy to check availability and let you know if we have space to accommodate your visit.
You can contact us here:
Thank you for helping us keep the garden experience organized and special for all of our guests. 💛
What should we bring?
Vase (if not we provide a mason jar).
Mosquito spray - This year, mosquitoes have been especially active, so we strongly recommend bringing bug spray. We also suggest wearing long sleeves and comfortable clothing.
A hat and sunscreen.
Drinking water.
Comfortable footwear.
How does the pricing work?
$35 per arrangement. Includes 25 stems and entrance fee for 1 person.
$60 for 2 arrangements. Includes entrance fee for 2 people.
$5 extra per person who will not pick flowers.
To help us maintain a peaceful garden experience for everyone, we can accommodate a maximum of 2 extra admissions per bouquet reservation.
Thank you for understanding and helping us keep the garden a beautiful and enjoyable space for all of our guests.
Can we come with a photographer?
If you would like to visit the garden with a photographer, please email us at fernsflowersgarden@gmail.comto check availability and reserve your spot.
Please note that any DSLR camera will be considered professional photography and requires a separate photography booking.
You can find more details about our photography sessions, pricing, and guidelines in the Photography section of our website.
How do I book for more than 3 bouquets?
We are trying out a new booking system. If you want to book for 4 bouquets, you can book the 2 bouquet experience ($60) with a quantity of ‘2’ for $120 for example. If you want to book 5 bouquets, you would have to book as mentioned previous and then do another separate booking for 1 bouquet after.
Is your garden dog friendly?
Pets are allowed on the property on a leash but not in the actual flower garden. The flower rows are quite narrow making it difficult to have pets inside the garden without causing damage to the flowers. There are plenty of shaded areas if you need to leave your pet for a while. We also have trails along side the river that dogs love!
Can I reschedule or get a refund?
We understand that plans change and that Alberta weather can be unpredictable! Here's how we handle rescheduling and refunds:
Rescheduling:
The easiest option is to reschedule your visit. Simply click the Cancel/Reschedule button in your booking confirmation email and choose a new time that works for you. We'd love to still have you visit!
Refunds:
If rescheduling isn't an option, we are happy to offer a refund. Please note that refunds are issued minus the payment processing fees charged by Stripe (2.9% + $0.30 per transaction), which we are unable to recover.
Weather:
We are an outdoor garden and operate rain or shine. In the event of severe weather such as thunderstorms, high winds, or flooding, we reserve the right to cancel and will notify you by email with a full refund.